Frank Rohret (Oxford, Iowa) – “Wanted to send a note of Thanks to you and the service rep (Kyle) that came out to problem solve & repair our GEO damage after the recent severe lightning damage. Kyle was absolutely awesome, he methodically worked his way through all the electrical components to understand which were damaged by the lightning storm. Unfortunately there were many (12 – 14) different parts that were in need of being replaced, we knew the lightning was almost a direct hit in our backyard so not surprising I guess. The most impressive to me was Kyle actually had every part on his service truck, that is hardly EVER found these days for any type of parts! He had us operational when he left on a busy weekend. I’ve never written a compliment letter before to anyone for superior service and attention to detail. This service call deserves more than I can say in words, very much appreciated. If anyone is considering Rabe for any GEO project installation, I highly recommend they think not only about the equipment & price initially but what Rabes brings to the table and offers in service years later, its’ clearly unsurpassed in my opinion and I’m not one to be impressed easily.”

 

Dave Floyd (Iowa) – “First and foremost…we love our new Geo system, water heaters, and especially the Iron-Ox system. We barely ever hear the Geo, and our water tastes and feels 100% better. We are so very happy that we chose Rabe Hardware to take care of us. You came well recommended by some of my co-workers that sideline as P&H guys.  Second, we can’t say enough good things about Jay and the crew that did the work for us. Professional and patient!! Jay made sure that all of my questions and concerns were addressed before they left, and that I was comfortable with everything. Top notch! Please pass on our thanks. Thanks again, Dave Floyd”

 

Ted Finch (Cedar Rapids, Iowa) – “Thanks for doing such a good job.  Everyone was conscientious about their quality of work.  I gave your name and number to several people who liked what they saw and I told them you were fair and honest to work with.  I hope you get some additional business from this. Thanks again, Ted Finch”

 

David Floyd (Iowa) – “Just wanted to send a quick note of thanks.  I called yesterday for a service call on my geothermal unit.  Kyle Kubiak came today, and was very personable, knowledgeable, and took time to answer any and all of my questions.  In a world of hurry, hurry, hurry, it was so pleasant to have someone come that was patient.  When trying to figure out who to call, three different firefighters that I work with at Waterloo Fire Rescue, who are in the hvac/plumbing business as their side job, all highly recommended Rabe.  I am glad I listened, and will forward my high marks on your company. Thanks again, David Floyd”

 

James Even (Iowa) – “I just wanted to say I really valued and appreciated Tom’s attitude and attention to detail. He was extremely pleasant to work for and admired his humor and attitude the whole time. Kept things clean, neat, and well organized throughout the whole process. I owe him the boys a nice grilled meal when they come back to finish up things. Just wanted to pass it on and let everyone know at Rabe they have exceeded my expectations thus far! Plain and simple, I am known to be Mr. Fussy and never had one concern or issue with Tom & his crew’s work. Great job and thank you as well for being wonderful to work with!! I WILL highly recommend Rabe to anyone that asks!”

 

Dick & Pat Bell (Coggon, IA) – “Rabe Hardware installed geothermal heating & cooling in our 1930’s home with a recent addition.  All the Rabe people knew exactly how to approach the project.  Every step was handled in a timely and professional manner.  We were impressed with the coordination from initial bidding, ground work, removal of the old equipment, installation and completion of paperwork.  Professionals make the job look easy.”

 

Kelly Posusta (Douds, IA) – “I love the Geo!  If by chance I would build again, you would my first call for all geothermal, plumbing and electric. The people at Rabe Hardware are the nicest, hardworking people I have ever worked with. You guys have been great with my Mom & Dad and that means a lot to me. You have a five star business.  No more buying propane or cutting wood for me! Thanks again.”

 

Matt & Alicia Hayes (Cedar Rapids, IA) – “My wife and I wanted to pass along a big Thank You to you and your company.  We couldn’t be more happy with what we have.  From start to finish the process was extremely smooth.  The first time I met with Jake to talk about the Geothermal I was really clueless about the entire system but Jake broke it down into simple terms and in the end there was no doubt in our minds that we were going to go with the Geothermal system.  The scheduling process was smooth as was the communication with the guys on the jobsite. Coming from a homeowner who was acting as the General on his own home, this was very helpful.    They were all very easy to talk to and were very accommodating to our requests, not to mention they were clean and picked up after themselves.  Thank you again for everything, we sure appreciate it.”

 

Stephanie Hofmaster (Newhall, IA) – “I love my air conditioner!! I wish I would have had it installed sooner. It runs so quietly and boy does it cool things down quickly. The guys from Rabe were fantastic. Very professional and friendly. One of the parts was wrong so they had to make a trip to get the right one and then it got to be about 4 and I asked if they were done for the day and they said, you don’t have air yet, so they stuck around and finished up the job instead of coming back the next day. The next day a tech came out to check the AC to make sure everything was working properly and then a few days later I received a follow up call asking how everything was working. The guys at Rabe’s are great!!”

 

John & Dawn Stoakes (Dysart, IA) – “Matt was very knowledgeable, helpful and great to deal with– especially appreciate Rabe accommodating our needs to get the old AC unit disconnected so we could do some landscaping before the install the next day. The 3 guys who did the install were great too, efficient and thorough in cleaning up, etc, and showing us how to use the new thermostat. Thanks so much!”

 

Denny & Wendy (Keystone, IA) – “We would like to thank every person at Rabe Hardware for the pleasant and professional work we received in the installation of heating, plumbing, and electrical contracting.  We constructed a new home in 2005, after visiting with Jake Rabe.  We took his suggestion and installed a Geothermal unit.  The unit surpassed all expectations, both in comfort and low operating cost.  Help with electrical and plumbing installation was great. The products are quality, the staff super and service exceptional.  It was a very good experience.”

 

Jeff & Laury (Central City, IA) – “After reviewing several geothermal contractors we selected Rabe Hardware to install our geothermal system and electrical into our new home in 2005. From planning through the construction phase the entire Rabe staff and crews were professional, efficient and timely.  The area we’ve been most satisfied with is the follow-up service Rabe Hardware has offered over the last five years. Our geothermal system presented some unplanned challenges that were of no fault of Rabe Hardware. Through these challenges, Rabe Hardware really impressed us by remaining committed to us with service and standing behind the equipment. Geothermal is a big investment, after five years, we have complete piece of mind in trusting this investment with Rabe Hardware.”